Hidden need72% sure
Business buyers want laptops that arrive ready to use
9 chats · 2 tickets
Answers every customer. Finds what they need.
AI agents answer sales and support on WhatsApp, Instagram, Telegram, your website and marketplaces. Then, like a business analyst, TalkNaut shows you what customers need, what stops them buying, and what to fix first.
No card needed. Live in ten minutes.
- Telegram
- Your website
- Marketplaces
EWhatsApp
Emily with Khalid
Sales
A small team that never sleeps.
Give each agent a job, a name and a voice. Emily sells, Omar fixes, Layla looks after orders in Arabic. They pass chats to each other the way colleagues do.
It notices the buyer who wants 50 units
Every chat gets a buying score. When someone asks for a quote, a bulk order or a delivery date, your sales team hears about it within seconds, with the reason attached.
- Hot leads go to the right person
- Budget, quantity and deadline saved as they come up
For our office. We need 50 units this week. Can you send a quote?
Of course. I've asked our business team to prepare it. What email should it go to?
Hot lead, sent to Sara in sales
- Quantity
- 50 units
- When
- This week
- Score
- 88 of 100
More than answers
An AI product manager that listens to every customer.
While your agents answer, TalkNaut collects what customers say everywhere and works out what they really need, what's broken, what to build and where the money is. Then it proves the big ideas with a quick survey before you spend a dirham on them.
- WhatsApp chats
- Instagram DMs
- Telegram
- Website chat
- Dubizzle and marketplaces
- Support tickets
- Survey answers
- Ratings and comments
Problem64% sure
Instalment questions go unanswered
4 chats · 2 unhappy ratings
Requirement58% sure
A tax invoice in the company's name
5 chats
Opportunity69% sure
Bundles of 10+ laptops, priced up front
6 quote requests · 3 hot leads
Proved with a survey: “Would you pay more for laptops set up and ready?” 64% of 52 visitors said yes.
- Listens everywhere
- Chats on every app, support tickets, leads, ratings and website surveys. Nothing gets lost in someone's phone.
- Finds what they don't say
- Like a product manager, it reads between the lines: the hidden needs, the problems, the features and products customers keep asking for.
- Proves it before you act
- When a finding could change what you sell or how you price, it writes a short survey for the right page. The answers confirm it or rule it out.
How it works, from first message to better sales.
You can be answering customers a few minutes after you sign up. Here is what happens to every message.
- Step 1
Connect your apps
WhatsApp, Instagram, Telegram and your website in a few clicks. Dubizzle and other sites through our Chrome extension or a cloud browser.
WhatsApp connected - Step 2
Teach it your business
Point it at your website. It reads your pricing, product and service pages, skips the blog, and shows you what it found so you can correct it.
42 products, 18 facts - Step 3
Agents answer and pass chats on
Each agent has a job and its languages. They answer in seconds, hand over to a teammate or to you, and ask customers to rate the chat at the end.
Emily → Omar - Step 4
It learns and reports
Every finished chat teaches a lesson. Insights and surveys tell you what customers want, once there's enough data to trust.
+12 pts this month
Meet the agents. Pick one.
An agent is a member of your team with a name, a job, the languages it speaks and the apps it answers on. Make as many as your plan allows.
- One job each
- Sales, support, orders or lead qualification, each with its own instructions, tone and knowledge.
- Only the languages you pick
- An agent set to English answers in English. Customers writing in Arabic reach the agent who speaks it.
- Teams per app
- You choose who answers on WhatsApp, on your website and on each marketplace. Only that team can take over a chat there.
- Ask for someone by name
- "Can I talk to Omar?" connects right away. If there's nobody by that name, the agent says so instead of pretending.
E
Emily
Sales. Friendly, quotes exact prices, never pushy
How much is the Nova Pro 14?
The Nova Pro 14 is AED 4,299 with free delivery in Dubai tomorrow. Is it for you or for a team?
Passes the chat to Omar, when it's a technical problem.
It gets better, and it tells you why.
Two things run quietly in the background: your agents learn from finished chats, and short surveys ask your website visitors what they think.
Agents that learn
Every finished chat is scored: a sale, a solved problem, a happy rating, or a customer who left. The agent writes a short lesson, tries it on the next chats, and keeps it only if it works. Lessons that keep working are shared with teammates who do the same job. You can read, edit or remove any of them.
- WorksGive the exact price first, then ask about quantityLearned by EmilyNew
- Customers expectDelivery times to Sharjah and Ajman in the first replyLearned by Emily
- WorksOffer to reserve stock when a customer hesitatesLearned by Layla
- AvoidAnswering a price question with a questionLearned by Ravi
Surveys on your website
Ask visitors one or two questions on the pages you choose: when they arrive, scroll halfway or are about to leave. Questions and answers can come in a random order to avoid bias. After 10 answers, TalkNaut writes what the answers mean and what to change, and keeps it up to date.
Before you buy, is anything holding you back?
- 💰 Price49%
- 🚚 Delivery cost or time25%
- 🤔 Not sure it's right for me16%
- ✅ Nothing, I'm ready10%
186 answers on /checkout, updating live
What it means: price is the main doubt at checkout. Show the instalment option next to the total.
Even on sites with no API.
Dubizzle and most marketplaces don't let tools in. TalkNaut answers inside their chat anyway: in your Chrome with our extension, or in a browser we keep open for you around the clock.
Some sites don't allow automated replies. We tell you before you switch it on, and you can approve each reply instead.
Chrome extension
Open your chats and press Answer all chats. It reads new messages, replies, and moves to the next unread one.
Cloud browser
Log in once from your dashboard. It keeps answering at 3am, even with your laptop closed.
Replied to Priya 2 minutes ago
On every paid plan
Customers send a photo. Your agent knows the product.
Photos, screenshots, videos, voice messages and PDFs on WhatsApp, Instagram, Telegram and your website chat, and photos on marketplaces too. Your agent looks, listens and answers like someone on your team who saw it: the right product, the order on the screenshot, the problem in the video.
- Recognises products, labels and model numbers
- Reads order and payment screenshots
- Writes out voice messages in any language
Official connections
WhatsApp and Instagram through Meta's own APIs, Telegram through its Bot API.
Locked away
Tokens and keys are encrypted and never sent to a browser.
Yours alone
Each business's chats and knowledge are kept apart. Agents read only what you allow.
Plans that grow with you
Every plan starts with a 14-day free trial. Prices in USD, billed monthly.
Starter
For one shop or service getting started
$29 / month
- 2 AI agents
- Website chat + 2 connected apps (WhatsApp, Instagram or Telegram)
- 1,500 AI replies a month
- Knowledge base up to 250 pages
- Understands photos, videos and voice messages
- Unified inbox and human takeover
- 1 cloud browser for marketplaces (24/7)
Growth
For teams selling and supporting on every app
$79 / month
- 6 AI agents
- Website chat + 6 connected apps
- 6,000 AI replies a month
- Understands photos, videos and voice messages
- AI product manager: needs, problems and opportunities
- Lead scoring, hot-lead emails and automations
- Surveys that prove ideas
- 3 cloud browsers for marketplaces (24/7)
- 2 workspaces (brands)
Scale
For multi-brand teams with high volume
$199 / month
- 20 AI agents
- Website chat + 20 connected apps
- 20,000 AI replies a month
- Understands photos, videos and voice messages
- Live store data (Shopify, REST)
- Advanced analytics and insights
- 10 cloud browsers for marketplaces (24/7)
- 5 workspaces (brands)
- Priority support and onboarding
Need more agents, channels or volume, or a dedicated setup? Talk to us.
Good questions
Will it make up prices or promises?
No. Agents only quote prices, stock and delivery dates they can see in your website, files or catalog. If they can't find it, they say so, offer a person, and the question shows up for you to answer once.
Do I need a WhatsApp Business API account?
No. Click Connect with Facebook and follow the steps. If you already use the WhatsApp Business app, you scan a QR code and keep using your phone as before. Personal WhatsApp numbers can't be connected; WhatsApp only allows business accounts.
Can it answer on Dubizzle and other marketplaces?
Yes, inside the site's own chat: with our Chrome extension while your browser is open, or with a cloud browser we run for you all day and night. Some sites don't allow automated messages, so we explain the risk and ask you first.
Can my team take over a chat?
Any time. Reply or press Take over and the AI stops for that chat. You see a short summary first, and you can hand it back when you're done.
Which languages does it speak?
More than 40, including English, Arabic, Persian, Hindi, Urdu, French, Spanish, German, Turkish and Russian, with right to left support. Each agent speaks only the languages you choose for it.
Is my customers' data safe?
Messages and contact details are encrypted at rest, keys and tokens are encrypted, every workspace is kept apart, and you decide how long conversations are kept. You can export or delete any customer's data at any time.
See it answer your own customers
On a 20 minute call we set up an agent on your own website, in the languages your customers write in.
Prefer email? [email protected]