The TalkNaut blog
Practical guides on answering customers faster, selling on WhatsApp and marketplaces, and using AI in a small business.
25 October 2026, 3 min read
Your customer chats are the best product research you already have
Every chat, ticket and survey answer tells you something about what customers need. Here is a simple way to turn those conversations into hidden needs, problems and opportunities, and to prove them before you spend money.
23 October 2026, 3 min read
Instagram DM automation: answer every message with an AI agent
Most Instagram DMs are the same few questions: price, sizes, delivery, "is this available?". Here is how to let an AI agent answer them in seconds, catch the serious buyers, and still handle the delicate ones yourself.
20 October 2026, 4 min read
How to automate WhatsApp Business replies with AI (2026 guide)
Quick replies and away messages only go so far. Here is how an AI agent answers real WhatsApp questions about prices, stock and delivery, in the customer's language, and when it should hand over to you.